The current Corona crisis is impacting the economy hard. Especially the tourism industry is in a downward spiral and is exposed to enormous losses in turnover. Aircraft are parked on the runways, hotels are empty, travel agencies and taxi companies are facing insolvency. A logical reaction to the crisis is to reduce expenses – especially in the marketing area. This is also what the accommodation broker Airbnb is doing. The San Francisco-based start-up has now stopped almost all marketing activities. But in order to emerge unscathed from the current crisis, advertising is essential right now. Why it is at all-important to maintain marketing expenditures in economically difficult times and how you can use anti-cyclical marketing effectively, we have written down in our blog post.
Anti-cyclical marketing in the tourism industry
An anti-cyclical marketing concept is based on the idea of doing exactly the opposite of what the competitor is currently doing. This means that you as an entrepreneur are deliberately swimming against the current. Thanks to anticyclical action, your advertising does not get lost in the masses, but is perceived more consciously. Because the advertising campaign attracts more attention, it is more easily remembered. This means that you need to spend less money than usual. Overall, however, increasing sales figures with anti-cyclical advertising usually takes a back seat. This form of marketing is much more suitable to show presence and strengthen the market position or to make a company, a product or a brand known.
Target group analysis
It is not enough to just question to what extent the market in which your company is located is affected by the crisis. It is at least as fundamental to take a closer look at your target group. Are they at risk of crisis or not? In order for you to be able to satisfy the customer needs and demands changed by the crisis, an intensive target group analysis is essential. This is the only way to create suitable offers and achieve success even in difficult times. Above all, wishes and needs change depending on the mood. This means that the motivation for the consumer to shop or travel is different in times of crisis than in good times. As a result, it makes sense to adapt your own products as well as advertising statements. During times of crisis, values such as the relationship between price and performance, reliability and safety come back into focus.
Keeping a positive attitude
Do not fall into a state of shock like many other entrepreneurs, because there is a time after the crisis. And yes, it will come sooner than you think, because economic cycles are getting shorter and shorter. In contrast to the past, when it took years from downturn to upswing, today it is sometimes only months. In order to ensure the long-term success of the company, it is crucial to work flexibly and to focus on the future. Skyscanner shows that positivity is a key factor to overcome successfully a crisis with their clip #WeWill. The company’s goal is to infect travelers with hope, positivity and optimism.
Summer 2020 trend: Discover Germany
Tourism marketing should increase the number of visits to a region, country or city. Overall, the current trends in the entire travel market are all about sustainability and individualisation. For example, the market for camper vans and caravans has been booming in Germany for many years. The greater environmental awareness of travellers and the currently limited travel options mean that holidays in one’s own country are the trend for the summer of 2020. Germany’s federal states are uniting with a large-scale creative campaign and are creating the website Entdecke-Deutschland.de in cooperation with Deutsche Bahn. The website collects tourist highlights from the royal castles in southern Germany to the cultural monuments in the Ruhr area and the unique North Sea islands. The aim is to create a desire for a holiday in Germany and to let us rediscover Germany’s magic – and preferably in comfort and in a climate-friendly way by train.
Video marketing in tourism
According to some estimates, the human brain can process videos about 60,000 times faster than a written text. Videos can help people make decisions faster and easier. This is an ideal prerequisite for improving customer loyalty and creating pleasant customer experiences. Overall, video marketing is the most effective form of marketing, as moving images often gain momentum after release and can develop a life of their own. As travel is a social experience, social media is one of the most important developments in tourism marketing. Thus, there is an increasing focus on advertising via Facebook, Instagram and YouTube. The ultimate goal is for your videos to be shared in social media until they become a viral success.
What types of videos are there in tourism marketing?
Experience videos are film recordings of an actual event or tour. As one of the most powerful marketing videos, an experience video can give the recipient an ideal insight into what he or she will receive or experience. This creates anticipation and motivates them to act.
In contrast to experience videos, product videos contain less action, but focus on explanatory and informative elements. The informative videos show which specific experiences are offered and provide other relevant information about the destination. Product videos, for example, give you the space to present your resources and to demonstrate visually how easy it is to book a trip with your company.
To be on the safe side when planning your holiday, we usually require social evidence. Because of this, testimonial videos in which satisfied customers tell about their experiences and impressions are an effective marketing strategy. This type of video captures real emotions and reactions, which makes the video so convincing. For example, in a North Sea campaign, storytelling is cleverly combined with personal stories told by eight different testimonials. Week after week, a new region is brought into focus – in an honest and genuine way.
Only by using photos and videos in tourism marketing can holiday destinations come alive. Direct marketing campaigns using postcards are even more authentic and honest. Via our B2B portal you can create your individual postcard marketing campaigns and attach a video file using a QR code.